o:6031
Razvoj integrisanog procesa upravljanja operativnim radom i održavanjem pomoćne mehanizacije na površinskom kopu uglja sa podrškom informaciono komunikacionih tehnologija
doktorska disertacija
Development of integrated management process for operational work and maintenance of additional machinery at the surface coal mine with supporting informational-communication technologies : doctoral dissertation
sr
Polazeći od potreba savremenog menadžmenta za unapređenjem poslovanja preduzeća u
uslovima dinamičnih promena tržišta, naučni cilj disertacije definisan je kao razvoj
integrisanog modela informacionog sistema (IS) i procesne strukture preduzeća za
realizaciju usluge pomoćnih radova mašinama pomoćne (rudarske) mehanizacije u
proiizvodnji uglja na površinskom kopu, s obzirom na sve veću zavisnost ovih usluga od
informacionih i komunikacionih tehnologija. Istraživanjem koje je usmereno na vezu i
interakciju između IS i procesne strukture sektora/pogona pomoćne mehanizacije (PM)
preduzeća, dobijen je Integrisani model (IM) koji obuhvata definisanje kako osnova i okvira
razvoja IM, tako i IM pristupa integraciji poslovnog procesa i podrške informacionog
sistema. Objektna analiza identifikovanih glavnih procesa PM preduzeća i funkcionalnih
veza poslovnih procesa i informacionih sistema, rezultirala je definisanjem opšteg
konceptualnog modela IS PM preduzeća i logičke arhitekture IS.
Na osnovu Procesnog modela, IS modela i zahteva sistema upravljanja kvalitetom (Quality
Management System-QMS) definisan je sopstveni pristup integraciji poslovnog procesa i
informacionog sistema (IM pristup), logički IM model, sa definisanim elementima:
poslovni proces PPi, informacioni sistem ISi, poslovni cilj PCi (kao ulaz u proces i kao izlaz
iz procesa - realizovan poslovni cilj), kao i povratna sprega kojom se vrši unapređenje
poslovnog procesa i istovremeno usklađivanje IS sa promenom. Proširenjem IM modela za
PM preduzeća uvodi se Integrisani model preduzeća (IMP).
Uvođenjem IM u poslovno okruženje u praksi definisane su faze Planiranja, Projektovanja i
Implementacije kroz koje se PP i IS istovremeno i sinhronizovano razvijaju i uvode.
Sprovedena eksperimentalna istraživanja u PM preduzeća poslužili su proveri IM. Prikazani
su izabrani IM za Usluge pomoćni radovi i Tehničko održavanje mašina pomoćne
mehanizacije - ključni za upravljanje PM preduzeća.
Usluge se ne mogu skladištiti i zato je za PM preduzeća jedan od kritičnih faktora uspeha
visok stepen raspoloživosti i gotovosti parka mašina. Primena implementiranog IM u
operativnom radu u PM preduzeća potvrdila je njegovu upravljačku vrednost, kao alatka
koja menadžmentu uspešno obezbeđuje podatke i informacije o indikatorima ključnih
performansi poslovnih procesa za donošenje poslovnih odluka u realnom vremenu.
Based on the needs of modern management to improve business operations in terms
of dynamic market changes, the scientific goal of the dissertation is defined as the
development of an integrated information system (IS) model and enterprise process
structure for the implementation of services of additional operations by machinery of
auxiliary (mining) machinery in coal production of surface mines, given the increasing
dependence of these services on information and communication technologies. By the
study, which is focused on the relationship and interaction between IS and process
structure of the company’s sector/plant of auxiliary machinery (AM), an integrated
model (IM) was obtained, which includes the definition as a basis and framework of the
IM development and IM approach to the integration of business processes and
information systems. The object analysis of identified main company’s AM and
functional relationships of business processes and information systems has resulted in
defining a general conceptual model of IS of company’s AM and logical IS architecture.
Based on the process model, the IS model, and requirements of a quality management
system (QMS), an own approach to the integration of business processes and
information systems (IM access), the logic IM model, with defined elements is defined:
PPi business process, ISi information system, PCi business objective (as input into the
process and output from the process - realized business objective), as well as the
feedback which is an improvement of the business processes and simultaneous IS
alignment with the change. By expanding the IM model for company’s AM, the
integrated enterprise model (IEM) is being introduced.
By introducing IM into the business environment in practice, the Planning, Design and
Implementation phases are defined, through which the PP and IS are simultaneously
and synchronized developed and introduced. The conducted experimental researches
within the AM of the company served as an IM check. Selected IM for Services of
additional operations and Technical maintenance of machinery of auxiliary are
presented – essential for the management of company’s AM.
The services cannot be stored and therefore the high availability and readiness of the
machine park is one of the critical success factors for the company’s AM. The
application of the implemented IM within the operational work of the company’s AM has
confirmed its managing value, as a tool which successfully provides data and
information to the management on key performance indicators of business processes
for real time business decision making.
Mašinstvo / Mechanical engeneering
Datum odbrane: 15. 06. 2012.
Poslovni procesi, informacioni sistemi, integrisani model, integrisani model preduzeća,procesno orijentisano preduzeće, ISO 9000:2000, pomoćna mehanizacija (PM) preduzeća,mašine pomoćne mehanizacije, usluge, poslovni cilj.
Business processes, information systems, integrated model, integrated enterprisemodel, process-oriented enterprise, ISO 9000:2000, company’s auxiliary machinery(AM), AM machineries, services, business goal.
yes
513925027
91552101
374
91552100
513925027
2013-09-23T12:47:42.053Z
45
no
46
mentor
Sveta D.
Mirković
2012
63
mentor
Gradimir, 1947-
Ivanović
2012
63
član komisije
Milivoj, 1943-
Klarin
2012
63
član komisije
Vesna, 1971-
Spasojević-Brkić
2012
PDF/A (288 listova)
10498366
http://phaidrabg.bg.ac.rs/o:6031
no
yes
2
2013-09-23T12:47:42.320Z
70
11
1067197
1067219
1067238
1067240
11
1067197
1067278
1067283
Poslovni procesi, informacioni sistemi, integrisani model, integrisani model preduzeća,procesno orijentisano preduzeće, ISO 9000:2000, pomoćna mehanizacija (PM) preduzeća,mašine pomoćne mehanizacije, usluge, poslovni cilj.
Business processes, information systems, integrated model, integrated enterprisemodel, process-oriented enterprise, ISO 9000:2000, company’s auxiliary machinery(AM), AM machineries, services, business goal.
658
Površinski kopovi
Informacioni sistemi
1738
11A30
2012