
<ns0:uwmetadata xmlns:ns0="http://phaidra.univie.ac.at/XML/metadata/V1.0" xmlns:ns1="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0" xmlns:ns10="http://phaidra.univie.ac.at/XML/metadata/provenience/V1.0" xmlns:ns11="http://phaidra.univie.ac.at/XML/metadata/provenience/V1.0/entity" xmlns:ns12="http://phaidra.univie.ac.at/XML/metadata/digitalbook/V1.0" xmlns:ns13="http://phaidra.univie.ac.at/XML/metadata/etheses/V1.0" xmlns:ns2="http://phaidra.univie.ac.at/XML/metadata/extended/V1.0" xmlns:ns3="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/entity" xmlns:ns4="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/requirement" xmlns:ns5="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/educational" xmlns:ns6="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/annotation" xmlns:ns7="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/classification" xmlns:ns8="http://phaidra.univie.ac.at/XML/metadata/lom/V1.0/organization" xmlns:ns9="http://phaidra.univie.ac.at/XML/metadata/histkult/V1.0">
  <ns1:general>
    <ns1:identifier>o:35679</ns1:identifier>
    <ns1:title language="en">Revisiting Cloud Enterprise Resource Planning Systems Implementations through the Lens of End Users</ns1:title>
    <ns1:language>en</ns1:language>
    <ns1:description language="en">Abstract
Organisations are successfully navigating Industry 4.0 by migrating from on-premises to
cloud solutions, such as cloud Enterprise Resource Planning systems. These solutions allow
companies to become more agile and address the current business challenges. Given the
diversity and complexity of organisations, a successful implementation is based on a series
of vital factors. In the last decade, various studies examined the critical success factors
under several theoretical lenses, providing a wide, but scattered set of elements. This paper
examines the pitfalls, successful strategies, and lessons learnt in the implementation of one
of the most endorsed Cloud Enterprise Resource Planning systems for product and service
centric enterprises. Based on an inductive archival analysis focusing on the reflections of
end users, the present study goes beyond the limitations of geographical and industry-based
factors to provide a comprehensive examination of the topic. The results target five
dimensions that should be considered: change management, the implementation approach,
research and due diligence, risk management and strategic planning, and support. Therefore,
by presenting the most common key success factors, this study provides important insights
for practitioners and researchers under the lens of mimetic isomorphism.</ns1:description>
    <ns1:keyword language="en">Keywords: cloud Enterprise Resource Planning, mimetic isomorphism, critical success factors, inductive research, end users, reflections.</ns1:keyword>
    <ns2:identifiers>
      <ns2:resource>1552099</ns2:resource>
      <ns2:identifier>10.24818/ICESS/2024/018</ns2:identifier>
    </ns2:identifiers>
    <ns2:identifiers>
      <ns2:resource>1552101</ns2:resource>
      <ns2:identifier>2704-6524</ns2:identifier>
    </ns2:identifiers>
  </ns1:general>
  <ns1:lifecycle>
    <ns1:upload_date>2025-01-17T09:16:27.905Z</ns1:upload_date>
    <ns1:status>44</ns1:status>
    <ns2:peer_reviewed>no</ns2:peer_reviewed>
    <ns1:contribute seq="0">
      <ns1:role>46</ns1:role>
      <ns1:entity seq="0">
        <ns3:firstname>Sînziana-Maria</ns3:firstname>
        <ns3:lastname>RÎNDAȘU</ns3:lastname>
      </ns1:entity>
      <ns1:entity seq="1">
        <ns3:firstname>Liliana</ns3:firstname>
        <ns3:lastname>IONESCU-FELEAGĂ</ns3:lastname>
        <ns3:type>person</ns3:type>
      </ns1:entity>
      <ns1:entity seq="2">
        <ns3:firstname>Bogdan-Ștefan</ns3:firstname>
        <ns3:lastname>IONESCU</ns3:lastname>
        <ns3:type>person</ns3:type>
      </ns1:entity>
      <ns1:entity seq="3">
        <ns3:firstname>Velimir</ns3:firstname>
        <ns3:lastname>Lukić</ns3:lastname>
        <ns3:institution>Univerzitet u Beogradu Ekonomski fakultet</ns3:institution>
        <ns3:type>person</ns3:type>
        <ns3:orcid>0000-0001-5989-5898</ns3:orcid>
      </ns1:entity>
    </ns1:contribute>
  </ns1:lifecycle>
  <ns1:technical>
    <ns1:format>application/pdf</ns1:format>
    <ns1:size>323616</ns1:size>
    <ns1:location>https://phaidrabg.bg.ac.rs/o:35679</ns1:location>
  </ns1:technical>
  <ns1:rights>
    <ns1:cost>no</ns1:cost>
    <ns1:copyright>yes</ns1:copyright>
    <ns1:license>16</ns1:license>
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  <ns1:classification>
    <ns1:purpose>70</ns1:purpose>
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  <ns1:organization>
    <ns8:hoschtyp>92000004</ns8:hoschtyp>
    <ns8:orgassignment>
      <ns8:faculty>11A03</ns8:faculty>
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  </ns1:organization>
  <ns12:digitalbook>
    <ns12:name_magazine language="sr">Proceedings of the 7th International Conference on Economics and Social Sciences : Exploring Global Perspectives:  The Future of Economics and Social Sciences </ns12:name_magazine>
    <ns12:from_page>166</ns12:from_page>
    <ns12:to_page>175</ns12:to_page>
    <ns12:publisher>Editura ASE</ns12:publisher>
    <ns12:releaseyear>2024</ns12:releaseyear>
  </ns12:digitalbook>
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