o:33213 B2S4B: A Platform for Smart City Business Processes Management and Adaptation en Abstract: This paper deals with the design and development of the B2S4B platform that bridges Smart City ecosystems (the business world) and city sensors: the IoT and citizens (the IoT and the social worlds). This platform allows the reconfiguration of Smart City business processes (BPs) based on the detected events and knowledge derived over time. In support of this, the concept of Smart City Observers (SCO) was introduced which acts as a man-in-a-middle between BPs, and the IoT and the social worlds by defining what should be monitored and how the respective observations could impact these worlds. In its turn, B2S4B analyses the detected events from all active SCOs and based on the predefined knowledge allows the synchronized reconfiguration of a BP and of the city sensors that feed the SCOs with accurate information. This paper proposes an approach for manual and automatic adaptation of Smart City BPs based on events reported by SCOs. In order to demonstrate the usability and effectiveness of the proposed approach this paper illustrates how this platform could be used in a case study on Smart City traffic control. Keywords: Smart City, Business process, Internet of Things, Social Media. 1552099 10.24846/v31i3y202207 1552101 1220-1766 2024-03-20T09:08:53.673Z 44 no 46 Emir Ugljanin Državni univerzitet u Novom Pazaru 104999689 0000-0003-1721-3208 Dragan Stojanović person 0000-0003-4893-3814 Ejub Kajan Državni univerziet u Novom Pazaru person 102297609 0000-0002-3753-3535 Zakaria r Maama person application/pdf 838988 https://phaidrabg.bg.ac.rs/o:33213 no yes 1 70 92000001 20A01 Studies in Informatics and Control 31 75 86 2022