Keywords: business processinteraction, networksocial, computing http://creativecommons.org/licenses/by/4.0/legalcode https://phaidrabg.bg.ac.rs/o:32641 doi:10.1109/MIC.2014.35 ISSN: 1089-7801 application/pdf 2125686 bytes Kajan, Ejub Faci, Noura Maamar, Zakaria Loo, Alfred Pljasković, Aldina Sheng Z., Quan 2014 IEEE INTERNET COMPUTING 18(2) info:eu-repo/semantics/article The Network-Based Business Process Abstract: Business processes can be structured or unstructured. The former are well formed, often repetitive, and call for intense coordination among stakeholders. The latter are loosely defined and utilize stakeholders’ personal experiences and social interactions. Here, the authors demystify the social interactions on which network-based business processes are developed, structure them for better tracking, and analyze the value they add to enterprise operations. eng